Customer Service
- More Information
- Contacting Buchic
- Special Events — Buchic Live!
- Returns & Exchanges
- Shipping Options & Rates
- Privacy & Security
- Payment Options & Sales
- Creating a Wishlist
- More Information
- To find out more about us, check the About Us Page. Read up on why you should start wearing bamboo clothing today on the Why Bamboo Page.
- Contacting Buchic
- You can contact us by email or phone. To do so, please refer to our Contacts Page.
- Special Events — Buchic Live!
- Want to feel our products for yourself? Then check out our Shows and Events Calendar.
- Returns & Exchanges
- We love the clothing that we offer and we hope you do too. We also understand if the item you ordered was just not right. Simply return your item to us within 30 days of purchase and we will be happy to refund or exchange it with no questions asked. To make a return or exchange please contact us through our Contacts Page.
- Shipping Options & Rates
- In-stock orders will leave our Portland, Oregon location within 24 hours of payment verification. Shipments will arrive within 5-7 business days. Our fixed shipping rates are as follows:
Shipping outside the US is available. Current international shipping rates apply - contact us for details.ORDER AMOUNTSHIPPING RATEup to $50$6.50between $51-$100$7.50over $100FREE!
- Privacy & Security
Buchic has built a great reputation with its customers. We believe that you should feel completely safe shopping with us. That's why all of your personal information is encrypted by our secure server before it is transmitted over the Internet. This means that data cannot be read as it travels to our system. Our secure server provides the highest level of security available. The personal information you submit to Buchic.com will not be shared, sold, or disclosed to third parties.
- Payment Options & Sales
Payment options include Visa, Mastercard, Discover and Paypal.
- Creating a Wishlist
- Wishlists are for letting other people know about the great stuff that you like at Buchic.com. Creating a wishlist is easy - just click on "Add to Wishlist" when you are viewing the product. You can view your wishlist and email it to friends and relatives by clicking on My Wishlist after you login.
